Our Care Under COVID
Keeping our Patients, Residents, and Staff Safe
The safety of our patients is a top priority for our staff. Settlers Ridge Care Center has been a leader in implementing systems and processes that assure that we deliver high-quality, safe care for those in our facilities during this worldwide pandemic. Although these challenging times have brought many changes one thing has stayed the same: our total commitment to the safety of our patients and staff. We have put stringent protocols in place to protect every single person who comes through our doors.
Our Safety Practices
Settlers Ridge Care Center has established a safe environment by implementing a range of rigorous protocols, which includes the following:
- Continually disinfecting all areas and frequently touched surfaces
- Requiring all patients and staff to wear face coverings
- Following physical distancing protocols
- We have hired a team of infection control nurses.
- Screening all patients for COVID-19 symptoms upon arrival
- Regularly testing our staff for COVID-19
- Implementing strict isolation practices to separate COVID-19 patients from others.
What to Expect During Your Visit
Visitation will vary slightly from facility-to-facility, so patient/families should contact the facility for specifics to schedule their visit.
- Each visitor must be screened by the designated facility representative upon entering the facility, prior to the indoor visit.
- Each visit must be scheduled by appointment.
- Each visit will take place in a common space (versus in the resident’s room).
- The resident must be COVID-negative to receive a visit.
- Visits will be allowed only in facilities in which the respective county COVID positivity rate is low (5% or less). NOTE: The CDC currently defines a low positivity rate as <5%, and medium is 5-10%, and high as >10%.
- Visits will be allowed only in facilities that have been COVID-free (for both residents & staff) for (at least) the past 14 days.
- After each visit, the space will be thoroughly cleaned and disinfected, with an emphasis on frequently touched surfaces per CDC guidelines.
With ongoing changes in guidance from state and national authorities, our team continues to stay on top of every update and adjusts our policies to care for patients. We appreciate your support and patience as we operate in these difficult times.
Expert Advice and News
- CDC — How to Protect Yourself & Others
- Why Getting A Flu Shot is Especially Important This Year
- WHO — Coronavirus Disease Mythbusters
COVID-19 Test Results At Our Facility:
# of ACTIVE cases Residents: 5 Employees: 4
Resolved cases: Residents: 50 Employees: 21
# of Deaths: Residents: 11 Employees: 0
Date of last confirmed positive 11/23/2020
An active case in our facility triggers the start of what we call “Phase 3” of our management plan. That plan now calls for:
- Active resident cases lead us to either place the infected resident(s) in isolation on a designated unit or send them for hospitalization, depending on severity.
- Active employee cases require a 10-day isolation period with resolving symptoms and no fever during the final 24 hours. Known exposure require a 14-day quarantine period.
- Anyone with symptoms will be tested and isolated right away.
- Any roommate who resides with a resident who has symptoms and is being tested will also be moved to a separate room and quarantined for at least 14 days per CDC guidelines.
- You will be notified immediately if your loved one is symptomatic and being tested or being quarantined out of caution due to their roommate’s health concern.
- Our staff has been trained in the proper use of personal protective equipment and we will strictly limit the number of staff that care for infected persons in order to limit or prevent spread of the virus.
- Our Medical Director and attending physicians have been informed, as well as the Health Department and state survey agency. We are following their guidance as well as all current guidance from the CDC and CMS.
- Our Resident Ambassadors will be making proactive calls to families as often as possible and will be able to share information, within the parameters of HIPPA guidelines, with you should you have questions